A study states that approximately 36% of customers prefer female bots. If you want to be more humane and deliver an empathetic experience, use a human name for your bot.
However, if you want to show your users explicitly that they are chatting with a bot, consider coming up with a bot name. Note: Make sure your users know that they are talking with a chatbot. But giving it a human name can reduce the friction and make your bot more approachable. Whereas others hate the idea of having a conversation with a chatbot no matter how good the chatbot’s name and personality is. It’s about giving your bot a strong personality that would deliver a better experience for your customers.
Decide on the tone of the bot (whether it’s going to be formal, friendly, or conversational), the gender and the avatar of the bot. And putting them together is an even more powerful combination. Knowing the functionalities and the purpose can help get started in the process of naming your chatbot. You can even consider using your brand name for ideas – a name that resonates with your brand. If it’s a bot that focuses on scheduling appointments, you can consider coming up with chatbot names like “Scheduly”. This pretty much helps you get a vague idea of what chatbot name you can come up with.įor instance, if a chatbot is more towards customer support, giving it a human name would make sense. Whether you’re going to use the chatbot for support or marketing purposes or scheduling appointments. Simply said, it is identifying the function of the bot.Īsk yourself why you need a bot in the first place and what its purpose is going to be. The first step in naming your bot is listing the chatbot functions. Knowing Your Bot and Defining the Purpose Now that you know why naming your bot is important, let’s look at the ways that’ll help you go through the process. In this article, we’ll discuss why you should name your chatbot, how you can come up with a super cool bot name and maybe we can even pick a name for your bot from 50 chatbot name ideas below. It’s easy to remember and promotes our brand at the same time.Ĭoming up with a good name for your chatbot ( memorable, striking, attractive) will have a great influence on their experience. We have named our chatbot “ SimplyBot” keeping in mind our brand name Simplif圓60. Your chatbot gets a personality to it and is more approachable when it has a name.
It can create a great support experience for your customers because your chatbot name is probably the first thing they’ll notice when the chat window pops up.Īlso, giving a name to your chatbot that resonates with your brand name helps uplift brand awareness. On a serious note, giving a name for your chatbot can help with business growth, mostly the customer experiences part. You probably would have named your pet (even if it’s a goldie), your favorite plant and who knows? There’d be a name for your automobile as well! So, why not name your chatbot? The question seems a little contradictory to the topic but here’s the answer – “Why Not?”
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